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Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
Find out what support is available to help you travel to your hospital appointments. -
Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Advice and Information -
End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions. -
Advice and Information -
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough. -
Advice and Information -
We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need. -
Advice and Information -
Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Advice and Information -
Take a look at our advice article on the organisations and groups that can support you if you’re grieving. -
Advice and Information -
Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you. -
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
Advice and Information -
National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Advice and Information -
COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively. -
Report -
We wanted to find out if patients were treated with dignity, have privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. Also, to find out how patients living with Dementia are cared for and supported. -
Report -
We wanted to find out if patients were treated with dignity, had privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. To find out how patients living with dementia are cared for and supported.
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Report -
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible. -
Report -
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible. -
Report -
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be active (Follow-up on site of new building). -
Report -
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible. -
Report -
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible. -
Report -
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible. -
Report -
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible. -
Report -
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible. -
Report -
We wanted to find out if patients were treated with dignity, have privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. Also, to find out how patients living with Dementia are cared for and supported. -
Report -
To find out if patients are treated with dignity, have privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. To find out how patients living with Dementia are cared for and supported. -
Report -
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible. -
Report -
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible. -
Report -
We wanted to find out if patients were treated with dignity, have privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. Also, to find out how patients living with Dementia are cared for and supported. -
Report -
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible. -
Report -
We wanted to find out if patients were treated with dignity, have privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. Also, to find out how patients living with Dementia are cared for and supported. -
Report -
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible. -
Report -
To find out if patients were treated with dignity, have privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. To find out how patients living with Dementia are cared for and supported. -
Report -
To find out if patients were treated with dignity, have privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. To include those with Dementia looking at the environment, accessibility compassionate care. -
Report -
We wanted to find out how residents dignity and independence was being respected and supported in the Care Home environment. We want to identify examples of good practices and hear about any ideas the residents or staff may have for change. -
Report -
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible. -
News -
Health leaders across Shropshire, Telford & Wrekin are encouraging pregnant women to get their free flu vaccination as soon as possible to protect themselves and their babies. -
Report -
We wanted to engage with residents to find out how their dignity and independence was being respected and supported in the Care Home environment. Also, we want to hear about their experiences and those of any relatives and visitors present. -
Report -
A question survey was used to capture the patient experiences including their calling the ‘contact centre’, booking an appointment, reception and time waiting, and their time with the doctor or other healthcare staff present. -
Report -
A questionnaire survey was developed for the visit, with different questions included for Walk-in patients, and those attending registered patient GP/Surgery appointments. -
Report -
We wanted to engage with residents to find out how their dignity and independence was being respected and supported in the Care Home environment. Also, we want to hear about their experiences and those of any relatives and visitors present. -
Report -
We wanted to engage with residents to find out how their dignity and independence was being respected and supported in the Care Home environment. -
Report -
We wanted to engage with residents to find out how their dignity and independence was being respected and supported in the Care Home environment. -
Report -
A Survey was developed to capture the experiences of people attending A&E for treatment (or relative/carer for children) including facilities provided for waiting.