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Advice and Information -
You've told us that you've experienced problems registering with a GP. This article explains more about your rights and what to do if you're refused the right to register. -
Advice and Information -
Take a look at what you need to know about the COVID-19 vaccination programme, including where to go and why it's important. -
Advice and Information -
Tips to help you stay well this winter and get the care you need. -
Advice and Information -
The continuing cost of living crisis is negatively affecting people's physical and mental wellbeing, with vulnerable people and those on lower incomes hit the hardest. -
Advice and Information -
Find out what a ‘fit note’ is, when you might need one, and how to get one. -
Advice and Information -
Understanding the symptoms of flu and what the flu vaccine is helps you make informed decisions about your health. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Advice and Information -
Each day 6,000 people become carers. Looking after a loved one can be physically and emotionally exhausting so it's vital that you get the support you need. Find out how you can make sure you look after yourself. -
Advice and Information -
Cervical cancer screenings save at least 2,000 lives every year in the UK. Here's what you should expect from your smear test and why these screenings are important. -
Advice and Information -
Do you or a loved one need help with social care? Read the article below to find out answers to key questions about who can access adult social care and how to pay for it. -
Report -
This visit was semi-announced, due to the nature of the feedback we had received around lack of care and medication concerns from various sources. This feedback has been gathered over several months. -
Advice and Information -
The NHS wants to make it easier and safer for patients to get the right treatment when they need it, without waiting a long time to be seen in A&E. Find out what this means for you and your loved ones. -
Advice and Information -
75% of children and young people who experience mental health problems aren't getting the help they need. -
Advice and Information -
The cost of living crisis has put many people under financial strain, and prescription costs are more than some can afford. Find out what help is out there to help you cover the cost of your medication. -
Advice and Information -
The wait for planned medical care or surgery can be frustrating. That’s why you must get regular and accessible updates while you wait. -
Advice and Information -
Autism affects people in different ways. It can bring strengths and challenges that can affect how comfortable, healthy, and happy you feel. Here's what you should expect from an autism assessment, diagnosis and getting the proper support. -
Advice and Information -
Did you know that pharmacies provide advice and information on minor illnesses and ailments? Find out how they can help you. -
Advice and Information -
Can't find an NHS dentist? Read our tips on what to do if you’re facing problems finding an NHS dentist taking new patients. -
Advice and Information -
How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost. -
Advice and Information -
Mental health problems are more common among lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQIA+) people. If you are struggling, feel alone or need a little help, then check out our guide on how you can get the support you need. -
Advice and Information -
Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to. -
Blog -
The review of the NHS Constitution is a unique opportunity to transform the Constitution into a meaningful contract between government, services, professionals and the public. Healthwatch England would like it to become the NHS Patient Promise. -
Report -
This was an announced visit to follow up on our previous Enter and View visit the undertaken the previous September to see what had changed and if our recommendations had been acted upon. -
News -
‘Share for Better Care’, a campaign by Healthwatch Telford and Wrekin and all other Healthwatch across England to help address health inequalities across England. -
News -
Healthwatch Telford and Wrekin is delivered by Engaging Communities Solutions CIC (ECS). ECS deliver seven local Healthwatch across England.
ECS wants your views on Pharmacy First -
News -
This new charter recognises and promotes the importance of the people of Telford and Wrekin having their voices heard and used by policy-makers, commissioners and providers of services within the NHS, social services and public health services. -
News -
Channel 4 documentary programme Dispatches is airing an episode on 24 June at 9pm ‘Undercover A&E: NHS in Crisis. -
News -
Our Annual Report 2023/24 provides an overview of how we've made a difference this year, how your voice was heard, our finances, future priorities, and more. -
News -
The British Medical Association has announced today that GPs will start capping appointments in an immediate work-to-rule action following a dispute over funding levels. -
News -
Complete our short survey and tell the NHS if you're getting the right help to prevent or deal with sight problems. -
Report -
Take a look at our Annual Report 2023 - 2024 and see how we have helped to make a difference to health and social care for Telford and Wrekin people. -
Report -
Healthwatch Telford and Wrekin received multiple people’s stories regarding their access to GPs across Telford and Wrekin through late 2022 and the first part of 2023, many of these were negative. Healthwatch Telford and Wrekin decided it needed to provide people with an opportunity have their voice heard through a focussed survey and then to write a report based on the findings. The survey received over 9,200 responses about GP Access. -
News -
Healthwatch Telford and Wrekin received multiple people’s stories regarding their access to GPs across Telford and Wrekin through late 2022 and the first part of 2023, many of these were negative. Healthwatch Telford and Wrekin decided it needed to provide people with an opportunity have their voice heard through a focussed survey and then to write a report based on the findings.
The survey received over 9,200 responses about GP Access. -
Report -
This visit was announced and was part of Healthwatch Priority Project -
Report -
This visit was announced and was part of Healthwatch Telford and Wrekin Priority Project on unsafe discharges. -
Report -
The visit was semi- announced and was part of the Healthwatch Telford and Wrekin workplan. -
News -
Healthwatch Telford and Wrekin have heard from different care homes of times when discharges to them from hospital have been unsafe in their opinions. Likewise, we have heard from people who have mixed experiences of discharge. This is becoming more prevalent. We aim to work with care homes to explore this is in more detail with a survey and focus groups for care homes representative to jointly identify areas of stress within the system that leads to unsafe discharges and the impact of these. We will also promote this to the public to seek individual experiences of unsafe discharge and seek any similarities between the two to combine into one report with recommendations for improvement. -
News -
Agenda of the inaugural board meeting -
News -
Agenda of the Independent Strategic Advisory Board meeting and notes from last meeting. -
News -
Agenda of the Independent Strategic Advisory Board meeting and notes from last meeting. -
News -
Agenda of the Independent Strategic Advisory Board meeting and notes from last meeting. -
Advice and Information -
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect. -
Advice and Information -
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP. -
Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
Advice and Information -
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment. -
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Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you. -
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Healthwatch Telford and Wrekin has a trained, professional team ready to assist the local community and support the health and social care services of residents within the Telford and Wrekin area. -
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Volunteers play a vital role in helping people have their say on health and social care. Volunteering with Healthwatch can help you develop skills, gain experience and make a difference to your community.