Report

Coronavirus (COVID-19) Pandemic 2020: What did the people of Telford & Wrekin say?
We wanted to gather the views and experiences of local residents who have accessed Health and Social Care Services within Telford & Wrekin during the pandemic. To understand how people’s mental health and wellbeing has been affected.
Report

The Doctor will Zoom you now: Getting the most out of the virtual health and care experience
Healthwatch England insight report sets out the key findings from their work with National Voices, Traverse, and PPL as they explore people’s experiences of remote appointments since the start of the pandemic.
Report
Report

Princess Royal Hospital Ward 17 (Head and Neck and Supported Discharge) - Enter & View Visit Report
We wanted to find out if patients were treated with dignity, have privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. Also, to find out how patients living with Dementia are cared for and supported.
Report

Annual Report: 2019-2020
Last year 2118 people told us about the improvements they would like to see Health and Social Care Services make in 2019-20. Our Annual Report outlines our achievements and provides insight into what we do and
what we have done over the last year.
what we have done over the last year.
Report

Princess Royal Hospital Women's Services (Ward 14 Gynaecology and Early Pregnancy Assessment Unit) - Enter & View Visit Report
We wanted to find out if patients were treated with dignity, had privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. To find out how patients living with dementia are cared for and supported.
Report

Glanmore - Enter & View Visit Report
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible.
Report

The Rubens - Enter & View Visit Report
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible.
Report

Roden Hall Nursing and Residential Home - Enter & View Visit Report
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be active (Follow-up on site of new building).
Report

Cartlidge House - Enter & View Visit Report
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible.
Report

Hatton Court Care Home - Enter & View Visit Report
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible.
Report