The Doctor will Zoom you now: Getting the most out of the virtual health and care experience
Healthwatch England insight report sets out the key findings from their work with National Voices, Traverse, and PPL as they explore people’s experiences of remote appointments since the start of the pandemic.
Summary
The pandemic has seen a rapid roll-out of virtual NHS consultations.
Healthwatch England have published the findings of some rapid research conducted in partnership with Traverse, National Voices, and PPL. They shared how digital consultations are working for people, and how to get the most out of the virtual health and care appointments - for both patients and professionals.
Involving people who have had a virtual consultation during the pandemic, this report provides useful insights for NHS services and individual clinicians.
Downloads
The Doctor will Zoom you now: full report
Easy read - how to make health appointments on your computer or phone better
How to make health appointments on you computer or phone better
