Royal Shrewsbury Hospital Ward 28 (Nephrology and Acute Medicine) - Enter and View Visit Report

Key Findings

• The Renal patients found the days hectic and exhausting because of the need to be moved from floor to floor for their treatment. There is a plan to convert a bay on the ward into a treatment area to lessen the need for patients to travel between floors
• Patients and visitors reported that staff communicated with them well on medical matters, but there is little social interaction by the staff on the ward with patients
• Patients reported there was a lack of stimulation on the ward as there was only the radio available
• Patients admitted later in the day, after menu choices have been collected, miss out on the opportunity to choose their meal and end up eating what a previous patient, now no longer on the ward, has ordered
• Some patients mentioned that the noise on the ward was disturbing, especially at night
• Bedside chairs could become uncomfortable after sitting out of bed for a long time, so potentially discouraging patients from staying out of bed
• Patients reported that they felt confident in the staff’s ability, involved in their treatment plans, felt supported, felt listened to and understood, and well communicated with on medical matters

(For more details about the findings of this visit, please see the full report)