Wellington Medical Practice - Enter and View Visit Report
The purpose of this visit was to undertake a pilot survey for a piece of research across the NHS England local area team region (Shropshire/Staffordshire) which will look at patient access to GP appointments.
Summary
Patients within the ground and first floor waiting areas were to interviewed and asked to complete NHS survey questionnaires about the services being delivered in the practice. This gave us a feedback of care provided at the Medical Practice from the perspective of the people using it.
Key Findings
The survey which was completed by 15 patients primarily focussed on the appointments system in operation within the practice. The majority of patients stated that they were unhappy with the current system.
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If you need this report in a different format, please get in touch:
info@healthwatchtelfordandwrekin.co.uk
01952 739540
