The Priory Nursing Home - Enter & View Visit Report
The purpose of the visit was to understand how the Nursing Home was organised to deliver the nursing and personal care services, and how those residents living with Dementia are supported.
Summary
We wanted to learn about:
- The residents experiences of care, and understand how dignity is being respected in the nursing home environment, and how those living with Dementia are supported to have the best life that they can
- The experiences of relatives/visitors
- Observe Residents and relatives/visitors engaging with the staff and their surroundings
- Examples of good working practice
Key Findings
- Residents were happy, felt they were supported and well cared for, and said that staff were kind and caring
- Residents were supported to be as independent as they wished, and could exercise choices – including in meals, where they have these, and the activities they participate in
- A varied programme of activities and events are provided and supported by the Activities Coordinator, and with the help and support of other staff and volunteers, both group and one-to-one activities and events, within the Home and going out from the Home (including joining a local walking group), and entertainers who visit the Home
- On one occasion, an incorrect handling method was observed. This was raised with the Nursing Lead Manager who indicated she would ensure correct procedures would be reviewed with the recently trained care staff, and refreshed as needed
- The Manager and other staff indicated a plan of improvements was being implemented within the Home, and in the garden
- Staff told us they liked working at the Home, there was good team spirit, they received training, and felt supported by management
Downloads
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If you need this report in a different format, please get in touch:
info@healthwatchtelfordandwrekin.co.uk
01952 739540
