The Priory Nursing and Residential Home - Enter & View Visit Report

To explore dignity and respect within the care setting.

Summary

We wanted to learn about:

  • Residents experiences of personal care in the Home
  • Observe residents and relatives/visitors engaging with the staff and their surroundings

Key Findings

  • Generally, all residents were satisfied with the care provided at the Home, and in particular, the care provided by the staff

  • Residents spoke of liking the food provided and particularly the choice of menu available, although on this occasion one resident had not been able to have the fish they requested so had been provided with an alternative

  • We asked about activities but the majority of residents spoken to were not aware of communal activities

  • Residents and carers felt that there had been a substantial improvement in the Home since the change in management

Downloads

Access the full report

If you need this report in a different format, please get in touch:

info@healthwatchtelfordandwrekin.co.uk 

01952 739540

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