Downing House Residential Home - Enter and View Visit Report

Key Findings

Downing House is a purpose-built modern residential home for adults with learning disabilities, situated in the local community in Dothill, Wellington, in Telford. The house is designed providing supported “social-living units”, as well as “individual units” for the more independent. Next door there is a Day Centre that many of the residents attend on some days.

• There is ample parking at the front with good access from car park to the building entrance for wheelchairs
• Inside the impression was of a light, bright, clean, quiet, modern-decorated home-like building, providing different levels of independent living with care and support for the residents
• Staff levels seemed adequate during our visits as far as we could deduce under the current arrangement, but is susceptible to normal temporary absences
• Staff were observed engaging with residents and treated them with dignity and respect – a knock on the door preceded a request to come into their room
• Staff help residents with cooking meals and laundry, necessary care and support where needed, as well as independent living skills and activities
• We observed residents had a variety of meals and that unit leads know what meals and foods the residents of the unit like
• Residents described they were happy at Downing House and some indicated the staff were good to them