#BecauseWeAllCare campaign wants to hear from carers

COVID-19 has impacted us all and unpaid carers have played a vital role more than ever before in supporting people with their care needs. Not only do they provide direct support, the feedback they share with us about their experiences is incredibly important.

As part of the Because We All Care campaign we are asking carers to talk to us about the care their loved ones receive, positive or negative across care homes, GP services, hospitals on in their own home. 

Sir Robert Francis QC, Chair of Healthwatch England, said:

“Unpaid carers are the backbone of our health and social care systems and their commitment and compassion have never been more vital. The COVID-19 pandemic has had a big impact on both them and those they care for whilst also prompting a huge rise in the number of new people taking on caring roles, ranging from shopping for food and collecting medicine to providing emotional support.

“And that is why we’re asking everyone who looks after their friends or family members to share their experiences of care services with their local Healthwatch.

“Your feedback can help the NHS and social care providers understand what could be improved as they work hard to provide the best possible care during these difficult times. By sharing your experiences via our completely independent and confidential survey, you can help improve support for everyone in your local community.”