POhWER – New Service in Telford & Wrekin
Our service started on 1st April 2020 and we are providing independent advocacy to support people who wish to make a complaint about an NHS funded service. We look forward to working closely with Healthwatch Telford and Wrekin and other local voluntary and community sector organisations.
We have delivered advocacy services in Telford & Wrekin since 2006 and currently also provide Independent Mental Capacity Advocacy, Relevant Person’s Paid Representative services and Independent Care Act Advocacy.
Our Regional Manager for the West Midlands, Penny Bodger-Yates says “POhWER welcomes the opportunity to further support the citizens of Telford and Wrekin through the Independent Complaints Advocacy Service and look forward to working closely with Healthwatch to champion service user feedback.”
Anyone who is considering making a complaint about NHS care or treatment can download self-help information including a guide to writing a complaint letter from our website https://www.pohwer.net/nhs-complaints-advocacy
People who need more information, advice or support to make their complaint can contact our Help Hub on 0300 456 2370
For more information about POhWER and our services in Telford & Wrekin please contact us or visit our website www.pohwer.net
Telephone: 0300 456 2370
Minicom: 0300 456 2364
Text: send the word ’pohwer’ with your name and number to 81025
Email: pohwer@pohwer.net
Skype: pohwer.advocacy
Fax: 0300 456 2365
Post: PO Box 14043, Birmingham, B6 9BL
